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Hotel Encamp | Encamp  Andorra
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FREQUENTLY ASKED QUESTIONS FAQs

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What are the reception hours?

Our reception is open 24 hours.

What time can I check-in?

From 3p.m. you can check-in. If you arrive earlier, we can store your suitcases at the reception.

What time do I have to leave the room (check-out)?

The time to check-out and leave the room is until 11 a.m.

Can I leave the room later?

It is possible to check-out later under a surcharge depending on the departure time.

What are the restaurant hours?

Desayuno: 7:30h - 10:30h
Cena: 19:30h - 22:00h

Do you accept pets in your hotel?

We are sorry, but we do not host any type of pet in our hotel.

Can I connect to Wi-Fi?

Yes, it is available for free in the common areas of the hotel.

Is parking available?

Yes, we have parking with a supplement of € 15 / day, depending on availability upon arrival at the hotel.

What are the rates for children?

They will be considered as babies from 0 to 1 year and children from 2 to 12 years. From the age of 13 it will count as an adult.

Can I store my ski?

In winter, if you come to Andorra with the intention of skiing, we have locked lockers to store your snowboard or ski.
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